We’ve been working with Andy, Jim, and the wider Legacy Hotels & Resorts team for around five years now-both in a full management service capacity and as asset managers on one of our hotel investments. On other projects, they have also supported us through the development phase and into ongoing operational management. Their combination of experience, commercial insight, and hands-on approach sets them apart. They are deeply committed, enthusiastic, and bring a level of professionalism and integrity that is increasingly rare. Legacy consistently delivers performance improvements and adds value across the board. Perhaps just as important, they’re genuinely good people to work with. Collaborative, responsive, and solutions-focused-they’ve become trusted partners to us and to our wider project teams.

I have known and worked with Legacy now for over 5 years. They played a key role in the development of my 119 key property in Bridgwater including substantial value-add to the design of the hotel to maximise tradeable space and profitability. Legacy advised on my franchise agreement terms with Accor and Black and White Hospitality and were a key part of the design team during the build phase. A true test of any partnership is how it performs under pressure and Legacy have been a trusted and capable partner during the current crisis for the hospitality industry due to Covid-19.

As part of Tesco’s’ wider review of its hotel usage local to its global head office campus in Welwyn Garden City, Hertfordshire – aligned with the consolidation of UK group resources and the creation of its new development and training academy ‘The Heart Building’ we selected Legacy Hotels & Resorts as the ideal partner to assist us in the review and development of an “on campus” hotel offer. Over the past few years Andy and the team have helped us progress our thoughts, commercial proposal, brand offer and compliant design as active members of the delivery design team. Throughout this process I have been reassured that their approach and contribution has always been closely aligned to us as the ultimate stakeholder which has resulted in us progressing to develop a new generation Express by Holiday Inn with 124 keys. Due to commence construction in early 2021 I remain consistently impressed by the knowledge, commitment and professionalism demonstrated by their team and I would highly recommend them to anyone contemplating a new build hotel project where the alignment and engagement of its principals remains key. I would be happy to discuss any queries regarding our appointment of Legacy.

“Legacy Hotels are regarded as a reputable operator of hotels and resorts, currently with 21 units under operation. Their key personnel have a wealth of experience in hotel management, with a particular focus on the three and four-star segment of the market. They have recently been retained by a number of financial institutions to operate hotels where the borrower has defaulted and Legacy have been regarded as having a strong ability to “turnaround” an operation”