Hotel Operations
Legacy’s management philosophy is to draw on its extensive experience to maximise the combination of brand, location, financial awareness and strong sales focus in relation to each property.
Legacy Hotel Management Services Limited is a dedicated hotel and leisure services management company formed in September 2005. The business is now established as one of the leading players in the branded and independent hotel market place and management arena, with a solid reputation for hotel developments, business turnaround and recovery.
It’s all about the people…
There’s always new projects happening.
Opening in Q2 2021 with 124 rooms
Opening 2022 with 180 rooms
Opening Q1 2021 with 150 rooms
I have known and worked with Legacy now for over 5 years. They played a key role in the development of my 119 key property in Bridgwater including substantial value-add to the design of the hotel to maximise tradeable space and profitability. Legacy advised on my franchise agreement terms with Accor and Black and White Hospitality and were a key part of the design team during the build phase. A true test of any partnership is how it performs under pressure and Legacy have been a trusted and capable partner during the current crisis for the hospitality industry due to Covid-19.
As part of Tesco’s’ wider review of its hotel usage local to its global head office campus in Welwyn Garden City, Hertfordshire – aligned with the consolidation of UK group resources and the creation of its new development and training academy ‘The Heart Building’ we selected Legacy Hotels & Resorts as the ideal partner to assist us in the review and development of an “on campus” hotel offer. Over the past few years Andy and the team have helped us progress our thoughts, commercial proposal, brand offer and compliant design as active members of the delivery design team. Throughout this process I have been reassured that their approach and contribution has always been closely aligned to us as the ultimate stakeholder which has resulted in us progressing to develop a new generation Express by Holiday Inn with 124 keys. Due to commence construction in early 2021 I remain consistently impressed by the knowledge, commitment and professionalism demonstrated by their team and I would highly recommend them to anyone contemplating a new build hotel project where the alignment and engagement of its principals remains key. I would be happy to discuss any queries regarding our appointment of Legacy.
“Legacy Hotels are regarded as a reputable operator of hotels and resorts, currently with 21 units under operation. Their key personnel have a wealth of experience in hotel management, with a particular focus on the three and four-star segment of the market. They have recently been retained by a number of financial institutions to operate hotels where the borrower has defaulted and Legacy have been regarded as having a strong ability to “turnaround” an operation”
Legacy’s management philosophy is to draw on its extensive experience to maximise the combination of brand, location, financial awareness and strong sales focus in relation to each property.
Legacy Hotels and Resorts are able to assist with the full evaluation of project opportunities whether it be limited refurbishment, full business re-positioning, extensions, new revenue streams or acquisitions and disposals.
The Legacy accounting service is tailored to meet hotel owners specific requirements. Reporting systems are designed to produce on-demand information tailored to meet the business objectives.
With purchases typically accounting for 35% of the average hotel’s turnover, securing the right combination of price quality and service from vendors is a key factor in conversion delivery.
Across the group, we identify that the greatest asset is held within its people and those within the hotels which it manages. Within the business, there is a dedicated Director of Human Resource and Development.
Our Property & Compliance Department’s objective is attaining accreditation in Health & Safety Practices for the hotels by supporting the units in the delivery of statutory compliance and best practice.