Caroline West is a qualified architect and experienced hotel interior designer with over 35 years’ experience in the construction and hospitality sectors. Her career includes high-profile projects across the UK and the United States, with notable work in Seattle, Bath, Gatwick, and London.

 

Specialising in heritage and listed buildings, Caroline has played a pivotal role in the transformation of iconic sites such as The Langham Hotel in London, Shires Yard in Bath, and Shaw House in Newbury. Her deep understanding of design, conservation, and construction has made her a trusted lead on complex refurbishment schemes.

 

Caroline joined Hilton Group as Senior Project Manager, overseeing a regional portfolio of hotel assets and leading both new-build and large-scale redevelopment projects. She was subsequently appointed Project Director and client representative for the Royal Bank of Scotland, managing the £120 million refurbishment of the Grosvenor House Hotel on Park Lane, London. Under her direction, the project transitioned through Le Meridien and into the JW Marriott portfolio, with Caroline ensuring alignment with brand standards and client objectives through the appointment and leadership of a multi-disciplinary team.

 

Later, as Director of Projects at RPW Design, she led the refurbishment of the London Marriott County Hall Hotel and contributed to international hospitality projects spanning both branded and independent properties.

 

Caroline now works in private practice alongside her role as Associate Development Director. Of recent note, she was instrumental in the design, development, and successful delivery of the new-build Hampton by Hilton High Wycombe, which opened in June 2021. This project marked a significant milestone as the first fully brand-compliant new design prototype for Hampton by Hilton in the UK, setting a benchmark for future developments under the brand.

 

A mother of teenage twins, Caroline balances a dynamic professional life with a busy home life, continuing to bring creativity, precision, and leadership to every project she undertakes.