Mercure Bridgwater

Receptionist – 40 hrs, Salary: £22,776.00 per year

The Mercure Bridgwater Hotel is located in the heart of Bridgwater town centre and offers 119, 4 star bedrooms and is complimented by a Marco Pierre White Steakhouse Bar and Grill.

We’re offering:-

• Competitive salary including share of service charge/tips.
• Free parking while on shift.
• 4 free nights Bed and Breakfast in Accor Hotels UK for every year of your employment.
• Discounted rooms in all Accor Hotels Worldwide.
• Discounted rate at all Legacy Hotels.
• 15% Off your final bill in every Accor Restaurant or Bar.
• 50% Discount in all MPW Restaurants.
• Access to employee discount platform giving amazing discounts for hundreds of major companies including Supermarkets, High street and Fashion stores, Days out, Staycations / holidays and (non-MPW) Restaurants and Takeaways.

This Receptionists position is for someone who has a previous customer service background, although preferred previous hotel experience is not required as full Reception training will be provided. In an open plan reception, you will essentially be the hotel host and will be responsible for meeting and greeting all guests and being their first point of contact at the hotel.

The position:-

• You must be available for both early (6.00am-2.30pm) and late (2.00pm-10.30pm) shifts, due to the nature of the business a mix of weekdays, weekends and public holidays will be worked.
• You should be passionate about customer service.
• You will be checking guests in/out of the Hotel.
• Making hotel and restaurant bookings.
• Taking payments for guests and ensuring the correct billing procedures are adopted.
• You will be a key member of the front of house team and the “face” of the hotel and as such will be an ambassador for the property and will be expected to provide excellent customer service at all times.

Please send your CV to Damian Kaye, General Manager at h9861-gm@accor.com

Restaurant and Bar Server

Job Description

The Marco Pierre White Steakhouse Bar and Grill is located in the heart of bridgwater within the 4 star Mercure Bridgwater Hotel.

 We’re offering:-

• Competitive salary including share of tips
• Free nights in Accor Hotels for every year of your employment
• Discounted rooms in all Accor Hotels Worldwide
• Discounted rate at all Legacy Hotels
• 15% Off your final bill in every Accor Restaurant or Bar
• 50% Discount in all MPW Restaurants
• Discounted Car rental in the UK or abroad with Europcar
• Special offers from third party companies

This Bar / Restaurant Servers position is for someone who has a previous customer service background and ideally will have worked in a branded restaurant environment however full training will be given.

The position involves:-

• Being passionate about customer service and ensuing the highest standards are maintained at all times.
• You must be able to work a combination of both early (6am start) and late shifts (midnight finish) on a rota basis. Shifts include weekends, public and Bank holidays which due to the nature of the restaurant are often the busiest days for the business.
• Uniform and appearance standards must be maintained at all times.
• Taking orders and serving food and drinks to a brand standard ensuring impeccable service is delivered at all times.
• Being knowledgeable about the menu, wines and cocktails served.
• Ensuring clear, concise communication between the front and back of house teams.
• Taking payments for guests and ensuring the correct billing procedures are adopted.
• Adhering to all Health and Safety policies and procedures as explained during your training

Closing date7/6/21BenefitsAs aboveEmail that needs to receive CV’s H9861-fb@accor.com