CAREERS

Why choose a career with Legacy Hotels?

A young, dynamic company, Legacy Hotels offers an exceptional range of career options in a highly competitive, fast-paced environment. If you’ve the right attitude and the determination to succeed, you’ll thrive at Legacy and grow with us. We have a wide variety of different roles – in many cases with days and hours to suit your lifestyle, plus the chance to work in surroundings which are full of character – and with a great team of people. All adding up to a job you can enjoy every day. So, ask yourself the following:

Are you a natural ‘people person’?
Do you thrive in an environment where every day is different?
Are you able to ‘think on your feet’?
Are you happiest working in a team focused on a common goal?
If this sounds like you – we’re probably the hotel group for you!
Hampshire

Are you an experienced Food & Beverage Manager looking for an exciting new challenge?

At Legacy Group of Hotels and Resorts we have an exciting new opportunity for a Food & Beverage Manager to join the team at New Place Hotel in Hampshire.

As the Food & Beverage Manager you will oversee the entire Food & Beverage operation and team, taking responsibility for ensuring high standards of service are consistently delivered.

You will recruit, manage, support and guide our vibrant and diverse team to ensure they create fantastic memories for all of our guests; whether they are dining in our fast-paced restaurant, having a relaxing breakfast or afternoon tea, enjoying a drink on the outside Terrace, attending an event or simply having room service and a night in front of the TV!

You will be the ultimate hospitality professional able to make each guest feel special and have the ability to encourage, and motivate team members to do the same. Your outstanding knowledge of all things food and drink related will inspire those working with you and you will enjoy sharing your knowledge and making sure regular training and development is on the menu at of the Manor House Restaurant.

Contributing to the hotels strategic planning activities, you will take an active role in driving food and beverage sales, forecasting, creating and marketing a hotel calendar of food and beverage events.

You will manage the department’s payroll budget as well as other food and beverage operating costs in line with the budget ensuring targeted profit contributions are achieved.

Of course, being a Food & Beverage Manager requires a lot of skill and dedication, so you will have incredible organisational skills and attention to detail and the ability to remain calm under pressure.

Does this sound like a tempting opportunity you’d like to explore further? Then we’d love to hear from you.

What’s in it for you:

  • A competitive salary.
  • 28days holiday each year, including bank holidays .
  • Hotel based incentive schemes.
  • Discounted accommodation within the group with colleague rates at our other hotels.
  • Excellent training and development opportunities within both the hotel and the company.
  • Free meals on duty.

About you:

  • You will already have Food & Beverage management experience within a multi outlet 4/5 Star Hotel and experience of managing a fast paced restaurant.
  • You will have knowledge and experience of effectively managing large scale conferences, banqueting events and weddings.
  • You will have excellent knowledge of wines and some Sommelier experience would be an advantage.
  • You will have experience of leading large diverse teams and will enjoy developing team members and motivating them to be their best. Experience of working with seasonal teams would be an advantage due to the nature of our recruitment and payroll budgets.
  • You’ll be motivated by delivering outstanding service and enjoy building rapport with guests and colleagues.
  • Most of all, you’ll have a professional, organised, charming and friendly approach.

About us:

If you are looking to join a team in a property that is more than just a hotel, New Place has something for everyone with a grand manor house, smart business centre and an array of bedrooms, all surrounded by expansive gardens.

As you enter the ornate wrought-iron gates, meander through the picturesque surroundings and step into the enchanting New Place Hotel, an air of comfort and relaxation greets you. The hotel offers an array of contemporary amenities including, an on-site gym, pool, croquet lawn, and even a cricket pitch.

Seamlessly blending traditional and contemporary spaces, New Place Hotel is situated within 32 acres of landscaped gardens with a Grade I listed manor house, 33 event spaces and quaint mews bedrooms.

New Place Hotel’s romantic setting, impeccable service and endless possibilities present the perfect place to say “I do” in the Hampshire countryside.

The charming countryside setting and superb facilities make New Place Hotel perfect for an indulgent weekend away, corporate meetings or celebrations with family and friends.

 

High Street  |  Shirrell Heath  |  Hampshire  |  SO32 2JY  |  01329 833543   |  norman.cardoso@newplacehotel.com

Warwickshire

LEGACY HOTELS & RESORTS LIMITED, HENLEY IN ARDEN

No positions at present

Cumbria

No positions at present

South Yorkshire

No positions at present

Wiltshire

BEST WESTERN PLUS ANGEL HOTEL – CHIPPENHAM

Job Title: Food & Beverage Assistant (restaurant and bar)

Salary: National Minimum Wage Term: Must be flexible to work evenings and weekends. Apply To: reception@angelhotelchippenham.co.uk The Angel Hotel is a 3 star 50 room hotel located in the centre of Chippenham Wiltshire, this position is for someone who is interested in a wide variety of hotel departments, initially the bulk of the job will include restaurant / bar shifts. Previous experience in a similar restaurant / bar role is desirable although full training will be given. The position is available immediately. The successful candidates must have a good working knowledge of spoken English and must be well groomed (sorry no facial studs or visible tattoos). Shifts will vary according to business but average a 40 hour week. Both early (7am-3pm) and late (3pm-11pm) shifts will be worked, finish times may be later as we regularly hold weddings and other functions. Uniform shirt and apron are provided – you will need your own black trousers (not jeans) and black shoes (no trainers)

Job Description

As a Food & Beverage Assistant you will liaise with your manager to ensure that the standards of Food and Beverage service to the customer is maintained to the highest possible standards at all times. Key Accountabilities; * To ensure food and beverage areas are maintained to a high standard of cleanliness
To ensure there are daily sufficient stocks of food and beverage items to cover the demand of business for that day and week
To be responsible for the float and takings at all times
To maintain food and drink stock rotation in all food and beverage areas
All alcoholic beverages to be served as per the ‘Weights and Measures Act 1963’ and ‘Customs and Excise Act 1952’.
To maintain personal hygiene and neat and clean appearance at all times
To arrive on duty at the correct time, in the correct uniform
To be aware of and report health and safety hazards
To ensure that the food and beverage areas are prepared for service and ready to be opened at all times
Ensuring all guest complaints are dealt with in the correct manner and report to the Duty Manager
To ensure that the customer is greeted in a friendly and polite manner and that food and beverage orders are taken promptly and efficiently
To observe safe and efficient working methods
To provide a professional and efficient service to customers and to take down dirty linen and collect clean.
To ensure that all maintenance faults are reported to your manager and in their absences to the duty manager

 

BEST WESTERN PLUS ANGEL HOTEL, CHIPPENHAM

Job Title: Receptionist

Salary: Undisclosed Contract Terms: Pemenant, 5 days per week, weekends and evenings Apply To: reception@angelhotelchippenham.co.uk The Angel Hotel is a 3 star 50 room hotel located in the centre of Chippenham Wiltshire. Previous hotel reception experience is desirable although full training will be given. Main duties will include checking guests in and out of the hotel, making bookings, handling general enquiries, answering the telephone and taking payments from customers. As a receptionist you will meet and greet guests at the busy reception desk, to ensure that all guests receive an enjoyable stay having experienced excellent customer service.

Key Accountabilities;

Responsible for meeting and greeting guests and being the first point of contact for the property
Checking guests in/out of the Hotel
Ensuring the correct billing procedures are adapted
Taking payments for guests
Dealing with telephone enquiries & reservations
Assisting guests with local attractions, theatre tickets, dinner reservations
Preparing conference rooms
Up selling at every opportunity
Providing excellent customer service and customer care
Dealing with guest complaints and enquiries
Allocating rooms to guests applicable for the needs
Keeping the front of house areas clean and tidy
Arranging Taxis and answering all telephone calls You will be working 5 days from 7, weekends, evenings and public holidays included. The shifts are 7am to 3pm and 2.30pm to 11.00pm, you must be available for both shifts.

Person Specification

You must have an outgoing cheerful personality, have excellent working knowledge of spoken and written English and must be well groomed as this is a customer facing role.

Cheshire

Wychwood Park– CREWE

Golf Operations Assistant

An exciting opportunity has arisen to join the Wychwood Park Golf Team as a Golf Operations Assistant. In this role you will play a key part in the delivery of the day to day golf operation including golfer check-in and outside operations.

Reporting to the Director of Golf, responsibilities and essential job functions include

  • Consistently offering professional, engaging and friendly service
  • The delivery of first class, five star customer service to all golfers and to lead and instill the value of outstanding service delivery into the entire golf team
  • Interacts with guests to obtain feedback on product quality and service levels; able to show a clear autonomy and ownership of guest issues and to see an issue through to a positive resolution.
  • The roles directly linked and associated with guest service will include retail, meet and greet, on course (golf course ranger roles and marshalling) and event management of golf events.

The ideal candidate should have some previous experience in a golf environment. An existing PGA qualification or a desire to undertake this would be an advantage.

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