CAREERS

Why choose a career with Legacy Hotels?

A young, dynamic company, Legacy Hotels offers an exceptional range of career options in a highly competitive, fast-paced environment. If you’ve the right attitude and the determination to succeed, you’ll thrive at Legacy and grow with us. We have a wide variety of different roles – in many cases with days and hours to suit your lifestyle, plus the chance to work in surroundings which are full of character – and with a great team of people. All adding up to a job you can enjoy every day. So, ask yourself the following:

Are you a natural ‘people person’?
Do you thrive in an environment where every day is different?
Are you able to ‘think on your feet’?
Are you happiest working in a team focused on a common goal?
If this sounds like you – we’re probably the hotel group for you!
Hampshire

If you are looking to join a team in a property that is more than just a hotel, New Place has something for everyone with a grand manor house, smart business centre and an array of bedrooms, all surrounded by expansive gardens.

As you enter the ornate wrought-iron gates, meander through the picturesque surroundings and step into the enchanting New Place Hotel, an air of comfort and relaxation greets you. The hotel offers an array of contemporary amenities including, an on-site gym, pool, croquet lawn, and even a cricket pitch.

Seamlessly blending traditional and contemporary spaces, New Place Hotel is situated within 32 acres of landscaped gardens with a Grade I listed manor house, 33 event spaces and quaint mews bedrooms.

New Place Hotel’s romantic setting, impeccable service and endless possibilities present the perfect place to say “I do” in the Hampshire countryside.

New Place is now recruiting for the following positions prior to our reopening to leisure guests from 17th May. To apply for any of these roles, or to register your interest for future opportunities, please email your CV with a covering note to Norman Cardoso, Operations Manager on norman.cardoso@newplacehotel.com

 

Food and Beverage Supervisor (Weddings and Events):

You will be assisting our Food and Beverage Manager in the day to day running of our hotel restaurant, weddings and events.
Due to late finishing times and lack of reliable public transport, candidates should either live locally or have their own transport.
Previous team leading experience required.
Full training will be given as well as the opportunity to complete education courses.

 

Bar Team Member

Bar team roles are the front line for our guests so a friendly face and great personality is essential. We are currently looking for full-time bar team member for evenings and late night shifts. This position will include working weekends and bank holiday. Because of licensing law, all applicants must be over eighteen years old. They should be confident, efficient and reliable. Due to starting times and lack of reliable public transport, candidates should either live locally or have their own transport. We are offering a competitive hourly rate plus tips, with a clear path for progression for candidates looking to develop further.

 

Sous Chef

We want to hear from inspired chefs who love creating amazing food from the best ingredients, have a keen eye for detail and high standards but with bags of flair and creativity. As a Sous Chef you will assist the Head Chef to develop new menus and dishes, support with purchasing, prepare and present dishes within your speciality and support/mentor junior chefs within the team.

 

Chef de Partie

As a Chef de Partie you will assist the Head Chef and Sous Chef to develop new menus and dishes, prepare and present dishes within your speciality and support/mentor junior chefs within the team.

 

Commis Chef

As a Commis Chef you will be working within a small team to provide exceptional food to restaurant diners, managing kitchen sections as directed by the Head Chef and providing breakfast, lunch, afternoon tea and dinner within an award winning restaurant.

 


 

To apply please email your CV to Jacinta.martin@newplacehotel.com

Warwickshire

LEGACY HOTELS & RESORTS LIMITED, HENLEY IN ARDEN

No positions at present

Merseyside

Novotel Liverpool Paddington Village

 

General Manager

Legacy Hotels and Resorts Limited have a rare and amazing opportunity for you to join our high calibre team as General Manager for the opening of the brand new Novotel Liverpool Padding Village. Upon opening, the hotel will boast 221 bedrooms across 16 floors, a variety of sophisticated meeting rooms, a 53sqm Gym and ground floor coffee shop. Casual all-day dining options include a restaurant and bar with panoramic views if the River Mersey as it stretches out to the Wirral Peninsula.

Liverpool continues it grow as a vibrant city with an abundance of character, a fantastic UK location for business and leisure travellers, The £1bn Paddington Village development will sit at the Eastern gateway to the city centre.  As one of the first brands to be a part of the development, the hotel will not only offer travellers and locals a place to stay but will become a part of the Paddington Village community, providing a place to dine, entertain and relax.

Our ideal candidate will be an experienced hotelier, preferably with experience of working within the local market, with branded and opening experience. You will have a passion for opening and driving the business forward whilst ensuring the highest levels of customer service and satisfaction are maintained at all times. 

You will have experience in leading and motivating your teams to ensure that your hotel is fully compliant in all areas and be proactive in driving the commercial sales forward; as such you will be fully accountable for the people, product and profit of the hotel.  You will have exemplary leadership, organisational and communication skills and strive to go ‘above and beyond’ to ensure the business is successful.

The successful candidate can expect to receive an excellent renumeration package.

If you are looking for your next exciting role, joining our team in Legacy Hotels and Resorts, leading one of our iconic hotels in this market, we would love to hear from you.  Please submit your CV and covering letter to Karen Anthony, HR Officer at hr@legacy-hotels.co.uk

 

Director of Sales

Legacy Hotels and Resorts Limited have a rare and amazing opportunity for you to join our high calibre team as Director of Sales for the opening of the brand new Novotel Liverpool Padding Village. Upon opening, the hotel will boast 221 bedrooms across 16 floors, a variety of sophisticated meeting rooms, a 53sqm Gym and ground floor coffee shop. Casual all-day dining options include a restaurant and bar with panoramic views if the River Mersey as it stretches out to the Wirral Peninsula.

Liverpool continues it grow as a vibrant city with an abundance of character, a fantastic UK location for business and leisure travellers, The £1bn Paddington Village development will sit at the Eastern gateway to the city centre.  As one of the first brands to be a part of the development, the hotel will not only offer travellers and locals a place to stay but will become a part of the Paddington Village community, providing a place to dine, entertain and relax.

Our ideal candidate will be an experienced sales professional, preferably with experience of working within the local market. You will have a passion for driving sales for the hotel to maximise profit and be able to empower your team to share your drive and ambition. 

You will have experience in leading and motivating the team to ensure that the ambitious sales targets and profits are achieved.  You will have exemplary leadership, organisational and communication skills and strive to go ‘above and beyond’ to ensure the business is successful.

The successful candidate can expect to receive an excellent renumeration package.

If you are looking for your next exciting role, we would love to hear from you. Please submit your CV and covering letter to Karen Anthony, HR Officer at hr@legacy-hotels.co.uk

 


 

Guest Experience Manager

 

Department:    Front of House

Contract:          Permanent/ Full time

Location:          Pullman Hotel, Kings Dock, Liverpool L3 4FP

Reports to:       Operations Manager

Tier:                 Head of Department

Salary:              £25,000 – £26,000 depending on experience, plus a range of exclusive benefits including complementary gym usage, complementary car parking, significant investment in training and development, EAP provisions, pay streaming service, global hotel discount scheme.

 

Focus

The 4-star Pullman Liverpool Hotel is located at Kings Dock on Liverpool’s world famous waterfront.  Boasting an incredible location in the heart of the city, this hotel truly is a Jewel in the Accor brand portfolio.  Pullman is a stylish and in tune luxury brand with a focus on inspiring a new generation of business travellers and business leaders. Hyper-connected and sophisticated explorers, every day they invent new ways of doing business around the world. The world is their playground and every moment is an opportunity.  Their life is a mix of business and pleasure, a balance of efficiency and personal well-being.

As Guest Experience Manager your main objective is to manage the guest experience from start to finish ensuring every guest receives an experience that is faultless, seamless, and full of wow, memorable moments. You have the responsibility of bringing the Pullman brand to life by ensuring the property and its people deliver on its brand promise of “feel welcome”.

You will be responsible for championing guest services and standards within the Hotel. A Guest Experience Manager will live and breathe the brand and uphold standards by supporting, encouraging and sometimes challenging others.  You will challenge the “norm” to push boundaries to create an environment that guests will love, remember, recommend and return to.

 

Main Responsibilities

PEOPLE:

  • Assist all hotel operational departments in ensuring the highest standards are maintained and developed within their areas, sharing guest feedback and developing proactive plans to exceed guest expectations.
  • To take ownership for the development of the Duty Manager role, to train and support new duty managers. To schedule duty manager cover appropriately.
  • To uphold the standards of the organisation, to be a credible leader by displaying role model behaviour
  • To ensure the Hotel meets brand standard expectations through training, observations, feedback and support to all colleagues
  • To be an ambassador for the organisations Heartist culture, to embrace Heartist, to advocate it, and to partake in Heartist training as a hotel “transformer”.
  • Always work in a heartist manner
  • To be committed to continual professional development

 

 

PROFIT:

  • To support in the enrolment of guest to Accor Hotels loyalty programme ALL.
  • To drive revenue through the development, marketing and proactive selling of upsell packages
  • To carry out hotel show arounds with the aim of converting in to accommodation or meeting business.
  • To carry out competitor research and analysis.

 

 

PRODUCT:

  • Serve as the Manager on duty, on a rota basis, taking ownership for the safety and security of the Hotel during your shift.
  • Promote the Pullman brand philosophy through exemplary attitude, behaviour and communication skills.
  • Take ownership for the guest experience by understanding and continually evaluating every guest touch point from initial enquiry/booking to departure.
  • To create special “sparkle” moments for our guests to enhance our Heartist culture, to ensure all team members are encourages, supported and challenged to create sparkles
  • To support the hotels Operations Manager in upholding brand standards across all departments, including regular checks, feedback and self-audits.
  • To ensure sparkle moments are shared on the Accor customer community.
  • To have a solution orientated approach always striving to say “yes” to guests
  • To be creative in understanding the Pullman consumer market and identifying wow moments that will aim to be meaningful and impactful on our guests.
  • Implement strategies and initiatives to prevent reoccurring issues. Update and manage guest profiles to ensure all Hotel representatives are well communicated with.
  • To be proactive in identifying potential priorities and resolve them before they occur
  • Investigate and respond to guest comments and complaints in a professional and timely manner through all channels with particular urgency on those comments falling below a desired standard.
  • To manage all guest feedback through third party websites including TripAdvisor and booking.com
  • Check guest arrival reports in advance and communicate daily with other departments about specific needs or requirements from guests.
  • Assist with welcoming guests where necessary assist in escorting guests to rooms or suites.
  • Ensure all room standards are met and amenities are in place before arrival
  • Serve as the main point of contact for guests
  • Demonstrate current knowledge of all hotel products and services
  • Be an expert on the local area, with the ability to make relevant recommendations and bookings.
  • Offer a professional manner with an emphasis on hospitality and Guest service
  • Assist with the delivery of operational departments where required.

 

RESPONSIBLE BUSINESS:

  • To ensure ALL Safe & COVID-19 compliance in every activity undertaken
  • Ensure that the workplace remain clean and tidy
  • Ensure compliance with local laws and safety regulations
  • Know and apply the hotel’s safety regulations (in case of fire etc.)
  • Ensure the safety of people and property
  • Respect the hotel’s commitments to the “Environmental Charter- Accor Planet 21” (saving energy, recycling, sorting waste etc.)

 

  • Will undertake reasonable duties as dictated by the Operations Manager

 

 

 

Qualifications & Skills

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Essential:

  • At least one years’ experience in a guest services, guest relations or customer service role
  • At least one years’ experience in a management role with proven experience of impacting the business
  • An ability to listen and respond to demanding guest needs
  • Exceptional leadership, interpersonal and communication skills with the ability to impact and influence others.
  • A proven track record of working without direct management instruction, must be capable of acting on own initiative
  • Great emphasis on attention to detail
  • Computer literate
  • Excellent communication skills particularly written with proficient spelling and grammar
  • Proactive with a solution orientated approach
  • Extremely well organised
  • Accountable and resilient
  • Excellent written and spoken English
  • Commitment to and passion for delivering high levels of customer service
  • Ability to work under pressure
  • Ability to manage time effectively and prioritise and disseminate when required
  • Flexibility to respond to a variety of different work situations
  • Possess a positive and engaging personality
  • Driven by standards
  • A true love and passion for customer care
  • Excellent grooming standards

Desirable:

  • Experience within a hotel environment
  • Experience of duty management within a Hotel environment
  • A degree or diploma in Hotel Management or equivalent
  • Fluent in a second language

 

Internal candidates need to be in achievement of PDP score L3 or above to apply for this post. Please submit cover letter detailing suitability for the role with a letter of endorsement from your Line Manager.

In return, Pullman Liverpool will give you a competitive salary and opportunities to learn new skills and grow your career.  On top of this, you will join a team of positive professionals who are full of energy, so you will feel motivated to come to work every day.

Accurate account of job role as of April 2021.

 

Contact Laura Wilcockson at H9227-HR@accor.com

Cheshire East

 

Laundry Porter

Great opportunity to join our team as the Hotel re-opens its doors fully in May following the latest lock down. We are therefore rebuilding our teams ready for a prosperous future.

Our first class facilities include an 18 hole Championship standard golf course, 27 conference and banqueting rooms, 113 refurbished bedrooms, and vibrant bars and a restaurant, there is plenty of opportunities for development here.

Working alongside the Housekeeping team, you will be responsible for developing established and recognised linen control systems with respect to all departments within the hotel, including laundry of guest clothing and staff uniform, receipt, counting and stock rotation, sorting and distribution.

20 hours per week, mainly 8am till 12.00pm but will vary. You will need to be flexible with working days, including weekends and bank holidays.

We can offer you opportunities and careers for those that are ambitious.

We love to grow our own talent!

In return we offer the following

Competitive salary

28 days holiday a year

Meals on duty

Pension scheme

Friends and Family discounted hotel stays

Discounts on dining.

Access to Employee assistance programme, 24/7, 365 days per year.

Part-time hours: 20 per week

Job Types: Part-time, Permanent

Salary: £8.36-£8.91 per hour

 

Accounts Assistant

Wychwood Park Hotel and Golf Club is a stylish and modern conference venue and offers an extensive range of light and airy accommodation along with the restaurant, bar, clubhouse, and free Wi-fi throughout. For a scenic golfing challenge, golfers will enjoy the PGA European-tour standard 18-hole golf course.

The hotel offers 113 bedrooms, along with 25 flexible meeting rooms, including 2 large function suites, all featuring contemporary design and natural light, for up to 400 delegates. Combined with a dedicated in-house events team, Wychwood Park, Crewe is perfect for Cheshire conferences, weddings and a range of celebrations.

We are looking to recruit an Accounts Assistant to join our Finance team on site. Duties will be varied and include –

  • Bank reconciliation
  • Daily auditing
  • Purchase Ledger
  • Liquor stock control

This is an ideal opportunity for someone with an accounts background who wishes to pursue a career in Financial management with lots of opportunity for development and career progression.

Benefits:

  • A competitive salary
  • 28 days holiday each year, including bank holidays
  • Hotel based incentive schemes
  • Discounted accommodation within the group with colleague rates at our other hotels
  • Excellent training and development opportunities within both the hotel and the company
  • Financial rewards for delivering sensational service
  • Free meals on duty

Part-time hours: 30 per week

Expected start date: 01/06/2021

Job Type: Part-time

Salary: From £9.35 per hour

 

Golf Operations Assistant

Widely regarded as one of the premier inland courses in the north of England, Wychwood Park is a European PGA TOUR-standard course. Its 7,213 yards of Championship tees provide the ultimate challenge for golfers, while its location in the rolling countryside of Cheshire offers spectacular views.

The 18-hole par-72 golf course is comprised of US PGA-specification greens, magnificent fairways, testing water hazards, and protected wildlife areas. From the fully stocked Pro Shop offering a range of clubs, shoes, bags and a fleet of 20 golf buggies to the on-site golf clinic and free custom-fittings, you know you are in for a seriously good golfing experience.

Wychwood park Golf Club are recruiting a 3rd year/qualified professional to assist the team drive the golf business forward.

The self-motivated professional will be responsible for generating business in the Golf Shop and developing the golf academy.

Benefits:

  • A competitive salary
  • 28 days holiday each year, including bank holidays
  • Hotel based incentive schemes
  • Discounted accommodation within the group with colleague rates at our other hotels
  • Excellent training and development opportunities within both the hotel and the company
  • Financial rewards for delivering sensational service
  • Free meals on duty

Part-time hours: 24 per week

Job Types: Part-time, Temporary

Salary: From £8.91 per hour

Golf Operations Assistant

An exciting opportunity has arisen to join the Wychwood Park Golf Team as a Golf Operations Assistant. In this role you will play a key part in the delivery of the day to day golf operation including golfer check-in and outside operations.

Reporting to the Director of Golf, responsibilities and essential job functions include

  • Consistently offering professional, engaging and friendly service
  • The delivery of first class, five star customer service to all golfers and to lead and instill the value of outstanding service delivery into the entire golf team
  • Interacts with guests to obtain feedback on product quality and service levels; able to show a clear autonomy and ownership of guest issues and to see an issue through to a positive resolution.
  • The roles directly linked and associated with guest service will include retail, meet and greet, on course (golf course ranger roles and marshalling) and event management of golf events.

The ideal candidate should have some previous experience in a golf environment. An existing PGA qualification or a desire to undertake this would be an advantage.

 


 

Buckinghamshire

Hampton by Hilton

High Wycombe

 

Kitchen Supervisor

Legacy Hotels and Resorts have an amazing opportunity for you to join our high calibre kitchen team as Kitchen Supervisor at the brand-new Hampton by Hilton High Wycombe.  With its convenient location just off junction 4 of the M40, this 150 bedroomed hotel is the newest to the Legacy portfolio.

You should have demonstrable experience in managing a busy kitchen function (or similar role) and be passionate about delivering impeccable service.  You will have exemplary time keeping, communication and organisation skills and have the tenacity to provide full support to the kitchen function, ensuring stock is maintained and all health and safety requirements are adhered to at all time.  In return, you can expect the autonomy to carry out the role to your full capabilities.  You can expect an excellent renumeration package as well as full support to develop you in your ongoing career.

If you are looking for your next exciting role working for a highly reputable company, we would love to hear from you. 

For more details please contact Karen Anthony, HR Officer at hr@legacy-hotel.co.uk

Chef de Partie

Legacy Hotels and Resorts have an amazing opportunity for you to join our high calibre kitchen team as Chef de Partie at the brand-new Hampton by Hilton High Wycombe.  With its convenient location just off junction 4 of the M40, this150 bedroomed hotel is the newest to the Legacy portfolio.

You should have demonstrable experience as a Chef de Partie (or similar role) and be passionate about delivering impeccable service.  You will have exemplary time keeping, communication and organisation skills and thrive in a busy kitchen environment.  If you are the successful candidate, you can expect to receive an excellent renumeration package as well as full support to develop you in your ongoing career.

If you are looking for your next exciting role working for a highly reputable company, we would love to hear from you. 

For more details please contact Karen Anthony, HR Officer at hr@legacy-hotel.co.uk

Food and Beverage Manager

Legacy Hotels and Resorts have an amazing opportunity for you to join our high calibre kitchen team as Food and Beverage Manager at the brand-new Hampton by Hilton High Wycombe.  With its convenient location just off junction 4 of the M40, these 150 bedroomed hotels is the newest to the Legacy portfolio.

As an experienced Food and Beverage Manager, you will have the expertise to assist with pre-opening recruitment phase to ensure the hotel attracts top talent ahead of the hotel opening.  Once the hotel is open, you will effectively manage the Food and Beverage function to ensure your team delivers a first-class service to all customers, maximizing profit and ensuring the reputation of the hotel is second to none.

You should be experienced in P&L accounts, fully understand statutory compliance guidance and be effective in leading and motivating a high calibre team. In return, you can expect the autonomy to carry out the role to your full capabilities.  You can expect an excellent renumeration package as well as full support to develop you in your ongoing career.

If you are looking for your next exciting role working for a highly reputable company, we would love to hear from you. 

For more details please contact Karen Anthony, HR Officer at hr@legacy-hotel.co.uk

Kitchen Supervisor

Legacy Hotels and Resorts have an amazing opportunity for you to join our high calibre kitchen team as Kitchen Supervisor at the brand-new Hampton by Hilton High Wycombe.  With its convenient location just off junction 4 of the M40, this 150 bedroomed hotel is the newest to the Legacy portfolio.

 

You should have demonstrable experience in managing a busy kitchen function (or similar role) and be passionate about delivering impeccable service.  You will have exemplary time keeping, communication and organisation skills and have the tenacity to provide full support to the kitchen function, ensuring stock is maintained and all health and safety requirements are adhered to at all time.  In return, you can expect the autonomy to carry out the role to your full capabilities.  You can expect an excellent renumeration package as well as full support to develop you in your ongoing career.

If you are looking for your next exciting role working for a highly reputable company, we would love to hear from you. 

For more details please contact Karen Anthony, HR Officer at hr@legacy-hotel.co.uk

Chef de Partie

 Legacy Hotels and Resorts have an amazing opportunity for you to join our high calibre kitchen team as Chef de Partie at the brand-new Hampton by Hilton High Wycombe.  With its convenient location just off junction 4 of the M40, this150 bedroomed hotel is the newest to the Legacy portfolio.

You should have demonstrable experience as a Chef de Partie (or similar role) and be passionate about delivering impeccable service.  You will have exemplary time keeping, communication and organisation skills and thrive in a busy kitchen environment.  If you are the successful candidate, you can expect to receive an excellent renumeration package as well as full support to develop you in your ongoing career.

If you are looking for your next exciting role working for a highly reputable company, we would love to hear from you. 

For more details please contact Karen Anthony, HR Officer at hr@legacy-hotel.co.uk

Food and Beverage Manager

Legacy Hotels and Resorts have an amazing opportunity for you to join our high calibre kitchen team as Food and Beverage Manager at the brand-new Hampton by Hilton High Wycombe.  With its convenient location just off junction 4 of the M40, these 150 bedroomed hotels is the newest to the Legacy portfolio.

As an experienced Food and Beverage Manager, you will have the expertise to assist with pre-opening recruitment phase to ensure the hotel attracts top talent ahead of the hotel opening.  Once the hotel is open, you will effectively manage the Food and Beverage function to ensure your team delivers a first-class service to all customers, maximizing profit and ensuring the reputation of the hotel is second to none.

You should be experienced in P&L accounts, fully understand statutory compliance guidance and be effective in leading and motivating a high calibre team. In return, you can expect the autonomy to carry out the role to your full capabilities.  You can expect an excellent renumeration package as well as full support to develop you in your ongoing career.

If you are looking for your next exciting role working for a highly reputable company, we would love to hear from you. 

For more details please contact Karen Anthony, HR Officer at hr@legacy-hotel.co.uk

 

Night’s supervisor/ Full time permanent 

Legacy Hotels and Resorts have a fantastic opportunity for an experienced night supervisor to join the at brand-new Hampton by Hilton, High Wycombe opening very soon.  Upon opening, the hotel will boast 150 bedrooms, a fitness centre & meeting facility.

The successful candidate will be responsible for taking ownership of the night shift and shall work alone.  You will be in charge of maintaining the security and safety of the hotel and its guests. Duties will include closing and balancing the business day, setting up breakfasts, checking guests in and out of the hotel, serving food & beverages throughout the night. Other responsibilities include,  ensuring the lobby area, hotel entrance and car park is kept clean and tidy throughout your shift. Your direct report will be the hotel reception manager.

Essential skills required :

  • Previous experience working within a night’s supervisor role or a very strong night auditor looking for their first supervisory role.
  • MS office
  • Leadership and communication
  • Excellent organisation & time management

Desirable Skills :

  • Live within close proximately to the hotel
  • Previous experience working as a hotel night supervisor.
  • An Interest & passion for learning & development

What’s in it for you.

  • Competitive salary & company pension scheme
  • Career progression and personal development programmes
  • Discounted hotel room rates for you & your friends/ family across the Hilton & Legacy hotel portfolios
  • Employee incentive programmes
  • 28 days holidays including bank holidays.
  • Uniforms provided.

If this sounds like you, then we would love to hear from you.

No agencies at this time please.

Please contact Carianne Elliott, HR Manager at carianne.elliott@legacy-hotels.co.uk including a copy of your CV.

Northamptonshire

 

Housekeeping Attendant

 

Job Description

MAIN PURPOSE OF THE JOB: To ensure that rooms are of the highest cleanliness and standards for the arrival guests. Maintain cleanliness throughout your designated area of work. Commitment to Quality: All staff are expected to care for our Customers in a Friendly, helpful, efficient and professional manner at all times.

Accountabilities:

  • The cleaning of hotel bedrooms and public areas to the standard requested by the Head Housekeeper.
  • Ventilate bedrooms and empty all bins.
  • The making of the bed, changing sheets and pillow cases as required and after departing guests.
  • Damp dusting/polishing all surfaces and window ledges, telephone, trouser press, tables, televisions, pictures and lamps etc.
  • Cleaning mirrors in the bathrooms and bedrooms.
  • Vacuuming the carpet (Checking and cleaning under the bed)
  • Checking the hospitality trays, washing cups, saucers and tea spoons. Replacing tea, coffee, sugar, milk and biscuits.
  • The room should be checked for towels, soap, shampoo, toilet rolls, laundry lists, breakfast cards and guest questionnaires.
  • Bedroom folders need to be checked for the information and also the writing paper.
  • The bathroom should be cleaned thoroughly, shower and bath, wash hand basin, toilet (bowl, seat and handle). Floor mopped, tiled areas washed down.
  • Damp dusting/polishing inside and on top pf the cupboards, wardrobes, skirting boards and the upholstery vacuumed.
  • Any stains on carpets, upholstery or bedding must be reported immediately to the Head Housekeeper.
  • All lost property must be handed in to the Head Housekeeper or reported to Reception.
  • To be punctual and efficient and complete all work required.
  • To comply with the terms of your ‘Statement of Particulars of Employment’
  • Any other duties as requested by the Head Housekeeper/Housekeeping Supervisor

Part-time hours: 20 per week

Job Types: Part-time, Permanent

Salary: £6.45-£8.91 per hour

COVID-19 considerations:
PPE provided

Please send your CV to Rebekka Hammersley, General Manager at Rebekka.Hammersley@hilton.com

Chester

 

Receptionist

We are looking for a Receptionist to join the front of house team at Crabwall Manor  Hotel and Spa.

As a Receptionist you will take responsibility for:

  • Welcoming our guests to the hotel in a warm and helpful manner
  • Check in and out our guests ensuring that all requirements are met during their stay
  • You will be expected to be a point of contact for our guests should they have any queries
  • Answering the telephone and providing assistance
  • Room and restaurant reservations

Key Requirements:

  • Excellent written and verbal English
  • Accuracy and attention to detail
  • Excellent organizational and administrative skills
  • Good IT skills
  • Excellent working knowledge of Word and Excel
  • An ability to multi-task, to work under pressure and to deadlines
  • An ability to work independently and collaboratively
  • A flexible approach
  • Experience in office administration
  • Available to work weekends and bank holidays
  • Immediate start available

You must be able to provide amazing hospitality for our guests and be a part of the guest experience. Receptionists must be passionate about hospitality and delivering amazing service to our guests.

Experience in a similar quality hotel is beneficial; however, service with a smile and personality is a must.

This position is based in Mollington, Chester. Access to own transport is desirable or a reliable lift

Job Types: Full-time, Permanent

Salary: £18,720.00 per annum

Benefits:

  • Staff Meals
  • Employee discount at hotel location and group based
  • On-site parking
  • Pension Scheme
  • 28 days holiday per year

Schedule:

  • 8 hour shift
  • 5 days over 7 days

Full Time Kitchen Porter

Join an exceptional team at Crabwall Manor Hotel & Spa

We are passionate about ensuring a memorable stay for our guests, and strive to ensure personal service, commitment, and individuality are at the heart of all we do.

Our aim is to create a truly memorable stay for all our guests so they will want to come back time and time again.

We aim to ensure that every customer’s visit is a memorable one- which cannot be achieved without our incredible team. We know that our staff play a vital role in the success of our company, so we are looking for enthusiastic, hard-working and professional people to join us and help maintain and build on our excellent standards and reputation.

We take pride not only in making sure that our customers have the best possible experience, but also on being a great company to work for. We hand-pick our team based on skills, experience and a great attitude, and we do expect the highest standards of work.

We are looking for a Kitchen Porter to clean our kitchen and support our cooking staff. This is an entry-level job but if you are good at it, you will be invaluable in making sure our kitchen is always sanitized and tidy.

Responsibilities

  • Keep all kitchen work surfaces (counters, sinks, stoves, walls) clean and sanitized.
  • Sweep and mop floors at the beginning and end of shift.
  • Be ready to clean up spills to avoid hindering operations.
  • Wash cookware, utensils and cutlery fast to keep them in rotation.
  • Arrange equipment and ingredient deliveries.
  • Keep the food and supply storage areas organized.
  • Take out the garbage.
  • Help with routine food prep tasks (such as peeling and chopping vegetables) when needed.

If you think you will enjoy the buzz of a busy kitchen, we’d like to meet you.

Full time hours: 40 per week

Expected start date: 15/05/2021

Job Types: Full-time Contract

Salary: £18,532.00 per year


Chef de Partie

Crabwall Manor Hotel is a 4* hotel bosting 55 bedrooms. We are located 2 miles outside the centre of Chester. The successful candidate will assist with day to day running of the kitchen and ensure consistently high levels of service are maintained.

Main Responsibilities
==================

  • Must be able to adapt and work in all sections of the kitchen.
  • Ensure you closely follow all H&S standards, kitchen procedures, recipes, and prep guidelines.
  • To check all fridges, mise en place, at each station at the beginning and end of each shift/service including quality of stocks and report to the Head Chef
  • Ensure consistency in quality for all food prepared in the kitchen and dishes served to customers.
  • Ensure the perfect execution of the kitchen procedures, recipes, and service.
  • Ensure food quality is to the highest standards and that service is exceptional.

 

Benefits Include:

  • 28 days holiday
  • Opportunities in an expanding company
  • Discounts in hotels within the group
  • Being a part of a truly sustainable restaurant
  • Pension Scheme

 

Job Type: Full-time

 

Salary: £20,280.00 per year


Spa Therapist

We are looking to recruit full time & part time therapists to join our successful Spa at Crabwall Manor Hotel.

Scope & Purpose

You will be responsible for maintaining the highest standards of professionalism in all areas of operation and carry out all treatments to high standards, in line with ESPA brand standards.

Our Therapists also ensure aftercare recommendations are made at the end of every treatment, linked with client concerns, and offer to prepare products at reception for purchase. You will encourage guests to return to the spa by recommending ongoing treatment programmes and cross-selling other business centres in the spa, and you will be expected to represent the spa at spa events.

Experience

  • At least two years’ experience in the beauty industry.
  • Recognised beauty therapy qualification (e.g. NVQ Level 2/3 / BTEC in Beauty Therapy, CIDESCO etc.)
  • Good retail sales experience.
  • ESPA training is advantageous.

What we can offer you!

  • Fantastic Salary
  • Rolling rota giving you flexibility to plan outside of working hours.
  • Vast range of learning & development programmes
  • Hotel friends and family discount scheme
  • Pension Scheme
  • Uniform Provided
  • Meal on duty
  • Free Parking

Full-time Salary: £20,280.00 per annum

Schedule:

  • 8 hour shift

Contact Matty Taylor at operations@crabwallhotel.co.uk.

Salisbury

Are you an experienced Chef looking for an exciting new challenge?

Legacy Hotels and Resorts have an exciting opportunity for a Head Chef at the Legacy Rose and Crown Hotel in the beautiful city of Salisbury.

Reporting to the General Manager, as Head Chef you will be responsible for the kitchen function and for expertly leading your team in order to consistently deliver the highest standards of food and service, exceeding guest expectations within the allocated budget.   

You will recruit, manage, support and guide our vibrant team to ensure they create a fantastic dining experience for all of our guests; whether they are dining in our beautiful riverside restaurant, having a relaxing breakfast or afternoon tea, attending an event or wedding or simply having room service and a night in front of the TV!

 

As Head Chef you will be passionate about Great British food and you will enjoy sharing your knowledge and making sure regular training and development is always on the menu at the River’s Edge Restaurant.

You will be as comfortable preparing an intimate multi-course dinner for two as you are catering for a wedding of 100.

As an experienced Head Chef, you will be passionate about fantastic food and impeccable service with a proven track record ideally within the local hotel market. You will be responsible for menu creation and implementation to drive the hotel’s food and beverage offering forward from strength to strength.

If you feel this is the opportunity for you, we’d love to hear from you.

What’s in it for you:

  • A competitive salary.
  • 31 days holiday.
  • Retention bonus.
  • Discounted accommodation within the group with colleague rates at our other hotels.
  • Excellent training and development opportunities within both the hotel and the company.
  • Free meals on duty.

About you:

  • You will already have Senior Sous/Head Chef experience within a desirable fast paced restaurant, ideally within a 4/5 star hotel environment.
  • You will have knowledge and experience of effectively delivering catering for large scale conferences, banqueting events and weddings.
  • You’ll be motivated by delivering outstanding dining experiences and enjoy building and developing your team and colleagues.
  • Most of all you will be looking to take ownership and advantage of the hotel’s fantastic setting and thrive on the opportunity to make a name for yourself and the hotel.

About us:

If you are looking to join a team in a property that is more than just a hotel, the Rose & Crown has something for everyone with stunning views, relaxing tranquillity and luxury accommodation all set within our river-side 13th century coaching inn.

We have a number of different styles of guest rooms at the Rose & Crown Hotel Salisbury. Take in the history of the hotel and stay in one of our rooms in the 13th century section. Here rooms have been lovingly restored to compliment the original oak beams and panelling but yet have subtle modern conveniences. Garden Wing executive bedrooms are spacious with some rooms located on the ground floor providing doors opening directly into our garden and riverside for watching the wildlife on the river and watching the sunset over the cathedral.

Rose & Crown Salisbury is also home to the River’s Edge Waterfront Restaurant, Bar & Terrace which serves a mouth-watering range of traditional and modern dishes in elegant yet relaxed surroundings. If weather permits you can even enjoy these delicious dishes out on the terrace area overlooking the river.

Rose & Crown Hotel’s romantic setting, impeccable service and endless possibilities present the perfect place to say “I do” in the Wiltshire sun shine.

To Apply:

Email your CV and covering letter to James Sellick, Hotel Manager @ gm-roseandcrown@legacy-hotels.co.uk

Rose & Crown Hotel | Harnham Road | Salisbury | Wiltshire | SP2 8JQ | 01722 328 615 |

Lancashire

Preston International Hotel

Preston, Lancashire

Food and Beverage Team Leader

We are currently recruiting for a Food & Beverage Team leader to join our friendly hotel team. We will require you to have previous experience, working in the Hospitality trade and be confident in managing your own team.

As we are a hotel, we would require flexibility. You would be required to work weekends, evenings and public holidays.

What you will be doing as a Team Leader:

  • To ensure that the team give exemplary hospitality to the guest at time.
  • To ensure that orders of food and beverage are served promptly in accordance with hotel standards.
  • To ensure that the team are fully conversant with all operating systems.
  • To produce and ensure that the team work to an agreed rigid cleaning procedures and highest standards of cleanliness and tidiness is maintained at all times.
  • Ensuring revenue is maximised through correct billing opportunities at all times.
  • Ensure that the team act upon all up selling opportunities at all times.
  • To report all maintenance faults to the maintenance department, and follow the remedy through.
  • To display a pro-active and innovative approach to skills development and standards enhancement with your team.
  • Ensure communication procedures are effective and efficient on a day to day basis, so that service standards are not compromised.
  • To effectively administer and plan rotas, timesheets, lieu time and holidays to meet business needs and wage control.
  • To carry out appraisals as per Company procedures.
  • Ensuring recruitment, training, development and staffing levels are as required, whilst demonstrating a management style that is both ‘ hands on’ and strategic.
  • Continuously analyse actual standards observed against department standards. Demonstrate a pro-active approach to delivering company and operational standards and actively challenge deviation.

The successful applicant will have excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact
with people at all levels.

Expected start date: 07/05/2021

Job Types: Full-time, Contract

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends

Food and Beverage Assistant

The Preston International Hotel is looking for an outgoing enthusiastic person to join our current Food & Beverage Team.

Your main duties would be:

  • To ensure food and beverage areas are maintained to a high standard of cleanliness.
  • To ensure there are daily sufficient stocks of food and beverage items to cover the demand of business for that day and week.
  • To be responsible for the float and takings at all times.
  • To maintain food and drink stock rotation in all food and beverage areas.
  • All alcoholic beverages to be served as per the ‘Weights and Measures Act 1963’ and ‘Customs and Excise Act 1952’.
  • To maintain personal hygiene and neat and clean appearance at all times.
  • To arrive on duty at the correct time, in the correct uniform.
  • To be aware of and report health and safety hazards.
  • To ensure that the customer is greeted in a friendly and polite manner and that food and beverage orders are taken promptly and efficiently.
  • To observe safe and efficient working methods.
  • To provide a professional and efficient service to customers and to take down dirty linen and collect clean.
  • To attend training sessions and staff meetings.
  • Other duties as specified by any of the management team to ensure the smooth running of the hotel.

Job Types: Full-time, Contract

Salary: £8.91 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends

Experience:

  • catering: 1 year (preferred)

Contact Bernadette Plumb, gm-prestoninternational@legacy-hotels.co.uk

Somerset

Mercure Bridgwater

 

Just Assistant F&B Manager

 Job    
Position Commis Chef
Job Description Our Marco Pierre White Steakhouse has a prime location on the ground floor of the Mercure Hotel and offers a full selection of breakfast, lunch and dinner served to the highest standards.

 We’re offering:-

·       Competitive salary including share of tips

·       50% Discount in all MPW Restaurants

·       Free nights in Accor Hotels for every year of your employment

·       Discounted rooms in all Accor Hotels Worldwide

·       Discounted rate at all Legacy Hotels

·       15% Off your final bill in every Accor Restaurant or Bar

·       Discounted Car rental in the UK or abroad with Europcar

·       Special offers from third party companies

Working under our highly experienced Head Chef you will producing food for all areas of the hotel but the primary focus will be on the MPW Steakhouse.

This is a full time (40 Hours) position working 5 days from 7 (including evenings, weekends and bank holidays) with no split shifts.

You be involved in preparing and cooking the finest fresh ingredients to the highest standard ensuring that the Brand Standards are achieved at all times. A passion for delivering impeccable food on a consistent basis is essential.

Previous experience in a similar role is desirable although full training will of course be given.

 

Closing date 18/6/21
Benefits As above
Email that needs to receive CV’s  H9861-kc@accor.com

 

Job    
Position Restaurant and Bar Server
Job Description The Marco Pierre White Steakhouse Bar and Grill is located in the heart of bridgwater within the 4 star Mercure Bridgwater Hotel.

 We’re offering:-

·       Competitive salary including share of tips

·       Free nights in Accor Hotels for every year of your employment

·       Discounted rooms in all Accor Hotels Worldwide

·       Discounted rate at all Legacy Hotels

·       15% Off your final bill in every Accor Restaurant or Bar

·       50% Discount in all MPW Restaurants

·       Discounted Car rental in the UK or abroad with Europcar

·       Special offers from third party companies

This Bar / Restaurant Servers position is for someone who has a previous customer service background and ideally will have worked in a branded restaurant environment however full training will be given.

The position involves:-

·       Being passionate about customer service and ensuing the highest standards are maintained at all times.

·       You must be able to work a combination of both early (6am start) and late shifts (midnight finish) on a rota basis. Shifts include weekends, public and Bank holidays which due to the nature of the restaurant are often the busiest days for the business.

·       Uniform and appearance standards must be maintained at all times.

·       Taking orders and serving food and drinks to a brand standard ensuring impeccable service is delivered at all times.

·       Being knowledgeable about the menu, wines and cocktails served.

·       Ensuring clear, concise communication between the front and back of house teams.

·       Taking payments for guests and ensuring the correct billing procedures are adopted.

·       Adhering to all Health and Safety policies and procedures as explained during your training

 

Closing date 7/6/21
Benefits As above
Email that needs to receive CV’s  H9861-fb@accor.com

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