CAREERS

Why choose a career with Legacy Hotels?

A young, dynamic company, Legacy Hotels offers an exceptional range of career options in a highly competitive, fast-paced environment. If you’ve the right attitude and the determination to succeed, you’ll thrive at Legacy and grow with us. We have a wide variety of different roles – in many cases with days and hours to suit your lifestyle, plus the chance to work in surroundings which are full of character – and with a great team of people. All adding up to a job you can enjoy every day. So, ask yourself the following:

Are you a natural ‘people person’?
Do you thrive in an environment where every day is different?
Are you able to ‘think on your feet’?
Are you happiest working in a team focused on a common goal?
If this sounds like you – we’re probably the hotel group for you!
Hampshire

If you are looking to join a team in a property that is more than just a hotel, New Place has something for everyone with a grand manor house, smart business centre and an array of bedrooms, all surrounded by expansive gardens.

As you enter the ornate wrought-iron gates, meander through the picturesque surroundings and step into the enchanting New Place Hotel, an air of comfort and relaxation greets you. The hotel offers an array of contemporary amenities including, an on-site gym, pool, croquet lawn, and even a cricket pitch.

Seamlessly blending traditional and contemporary spaces, New Place Hotel is situated within 32 acres of landscaped gardens with a Grade I listed manor house, 33 event spaces and quaint mews bedrooms.

New Place Hotel’s romantic setting, impeccable service and endless possibilities present the perfect place to say “I do” in the Hampshire countryside.

New Place is now recruiting for the following positions prior to our reopening to leisure guests from 17th May. To apply for any of these roles, or to register your interest for future opportunities, please email your CV with a covering note to Norman Cardoso, Operations Manager on norman.cardoso@newplacehotel.com

 

Food and Beverage Supervisor (Restaurant and Bars):

You will be assisting our Food and Beverage Manager in the day to day running of our hotel restaurant, weddings and events.
Due to late finishing times and lack of reliable public transport, candidates should either live locally or have their own transport.
Previous team leading experience required.
Full training will be given as well as the opportunity to complete education courses.

 

Bar Team Member

Bar team roles are the front line for our guests so a friendly face and great personality is essential. We are currently looking for full-time bar team member for evenings and late night shifts. This position will include working weekends and bank holiday. Because of licensing law, all applicants must be over eighteen years old. They should be confident, efficient and reliable. Due to starting times and lack of reliable public transport, candidates should either live locally or have their own transport. We are offering a competitive hourly rate plus tips, with a clear path for progression for candidates looking to develop further.

 

Sous Chef

We want to hear from inspired chefs who love creating amazing food from the best ingredients, have a keen eye for detail and high standards but with bags of flair and creativity. As a Sous Chef you will assist the Head Chef to develop new menus and dishes, support with purchasing, prepare and present dishes within your speciality and support/mentor junior chefs within the team.

 

Chef de Partie

As a Chef de Partie you will assist the Head Chef and Sous Chef to develop new menus and dishes, prepare and present dishes within your speciality and support/mentor junior chefs within the team.

 

Commis Chef

As a Commis Chef you will be working within a small team to provide exceptional food to restaurant diners, managing kitchen sections as directed by the Head Chef and providing breakfast, lunch, afternoon tea and dinner within an award winning restaurant.

 


 

To apply please email your CV to Jacinta.martin@newplacehotel.com

Warwickshire

LEGACY HOTELS & RESORTS LIMITED, HENLEY IN ARDEN

No positions at present

Cheshire East

 

Laundry Porter

Great opportunity to join our team as the Hotel re-opens its doors fully in May following the latest lock down. We are therefore rebuilding our teams ready for a prosperous future.

Our first class facilities include an 18 hole Championship standard golf course, 27 conference and banqueting rooms, 113 refurbished bedrooms, and vibrant bars and a restaurant, there is plenty of opportunities for development here.

Working alongside the Housekeeping team, you will be responsible for developing established and recognised linen control systems with respect to all departments within the hotel, including laundry of guest clothing and staff uniform, receipt, counting and stock rotation, sorting and distribution.

20 hours per week, mainly 8am till 12.00pm but will vary. You will need to be flexible with working days, including weekends and bank holidays.

We can offer you opportunities and careers for those that are ambitious.

We love to grow our own talent!

In return we offer the following

Competitive salary

28 days holiday a year

Meals on duty

Pension scheme

Friends and Family discounted hotel stays

Discounts on dining.

Access to Employee assistance programme, 24/7, 365 days per year.

Part-time hours: 20 per week

Job Types: Part-time, Permanent

Salary: £8.36-£8.91 per hour

 

Accounts Assistant

Wychwood Park Hotel and Golf Club is a stylish and modern conference venue and offers an extensive range of light and airy accommodation along with the restaurant, bar, clubhouse, and free Wi-fi throughout. For a scenic golfing challenge, golfers will enjoy the PGA European-tour standard 18-hole golf course.

The hotel offers 113 bedrooms, along with 25 flexible meeting rooms, including 2 large function suites, all featuring contemporary design and natural light, for up to 400 delegates. Combined with a dedicated in-house events team, Wychwood Park, Crewe is perfect for Cheshire conferences, weddings and a range of celebrations.

We are looking to recruit an Accounts Assistant to join our Finance team on site. Duties will be varied and include –

  • Bank reconciliation
  • Daily auditing
  • Purchase Ledger
  • Liquor stock control

This is an ideal opportunity for someone with an accounts background who wishes to pursue a career in Financial management with lots of opportunity for development and career progression.

Benefits:

  • A competitive salary
  • 28 days holiday each year, including bank holidays
  • Hotel based incentive schemes
  • Discounted accommodation within the group with colleague rates at our other hotels
  • Excellent training and development opportunities within both the hotel and the company
  • Financial rewards for delivering sensational service
  • Free meals on duty

Part-time hours: 30 per week

Expected start date: 01/06/2021

Job Type: Part-time

Salary: From £9.35 per hour

 

Golf Operations Assistant

Widely regarded as one of the premier inland courses in the north of England, Wychwood Park is a European PGA TOUR-standard course. Its 7,213 yards of Championship tees provide the ultimate challenge for golfers, while its location in the rolling countryside of Cheshire offers spectacular views.

The 18-hole par-72 golf course is comprised of US PGA-specification greens, magnificent fairways, testing water hazards, and protected wildlife areas. From the fully stocked Pro Shop offering a range of clubs, shoes, bags and a fleet of 20 golf buggies to the on-site golf clinic and free custom-fittings, you know you are in for a seriously good golfing experience.

Wychwood park Golf Club are recruiting a 3rd year/qualified professional to assist the team drive the golf business forward.

The self-motivated professional will be responsible for generating business in the Golf Shop and developing the golf academy.

Benefits:

  • A competitive salary
  • 28 days holiday each year, including bank holidays
  • Hotel based incentive schemes
  • Discounted accommodation within the group with colleague rates at our other hotels
  • Excellent training and development opportunities within both the hotel and the company
  • Financial rewards for delivering sensational service
  • Free meals on duty

Part-time hours: 24 per week

Job Types: Part-time, Temporary

Salary: From £8.91 per hour

Golf Operations Assistant

An exciting opportunity has arisen to join the Wychwood Park Golf Team as a Golf Operations Assistant. In this role you will play a key part in the delivery of the day to day golf operation including golfer check-in and outside operations.

Reporting to the Director of Golf, responsibilities and essential job functions include

  • Consistently offering professional, engaging and friendly service
  • The delivery of first class, five star customer service to all golfers and to lead and instill the value of outstanding service delivery into the entire golf team
  • Interacts with guests to obtain feedback on product quality and service levels; able to show a clear autonomy and ownership of guest issues and to see an issue through to a positive resolution.
  • The roles directly linked and associated with guest service will include retail, meet and greet, on course (golf course ranger roles and marshalling) and event management of golf events.

The ideal candidate should have some previous experience in a golf environment. An existing PGA qualification or a desire to undertake this would be an advantage.

 


 

Northamptonshire

 

Housekeeping Attendant

 

Job Description

MAIN PURPOSE OF THE JOB: To ensure that rooms are of the highest cleanliness and standards for the arrival guests. Maintain cleanliness throughout your designated area of work. Commitment to Quality: All staff are expected to care for our Customers in a Friendly, helpful, efficient and professional manner at all times.

Accountabilities:

  • The cleaning of hotel bedrooms and public areas to the standard requested by the Head Housekeeper.
  • Ventilate bedrooms and empty all bins.
  • The making of the bed, changing sheets and pillow cases as required and after departing guests.
  • Damp dusting/polishing all surfaces and window ledges, telephone, trouser press, tables, televisions, pictures and lamps etc.
  • Cleaning mirrors in the bathrooms and bedrooms.
  • Vacuuming the carpet (Checking and cleaning under the bed)
  • Checking the hospitality trays, washing cups, saucers and tea spoons. Replacing tea, coffee, sugar, milk and biscuits.
  • The room should be checked for towels, soap, shampoo, toilet rolls, laundry lists, breakfast cards and guest questionnaires.
  • Bedroom folders need to be checked for the information and also the writing paper.
  • The bathroom should be cleaned thoroughly, shower and bath, wash hand basin, toilet (bowl, seat and handle). Floor mopped, tiled areas washed down.
  • Damp dusting/polishing inside and on top pf the cupboards, wardrobes, skirting boards and the upholstery vacuumed.
  • Any stains on carpets, upholstery or bedding must be reported immediately to the Head Housekeeper.
  • All lost property must be handed in to the Head Housekeeper or reported to Reception.
  • To be punctual and efficient and complete all work required.
  • To comply with the terms of your ‘Statement of Particulars of Employment’
  • Any other duties as requested by the Head Housekeeper/Housekeeping Supervisor

Part-time hours: 20 per week

Job Types: Part-time, Permanent

Salary: £6.45-£8.91 per hour

COVID-19 considerations:
PPE provided

Please send your CV to Rebekka Hammersley, General Manager at Rebekka.Hammersley@hilton.com

Chester

 

Receptionist

We are looking for a Receptionist to join the front of house team at Crabwall Manor  Hotel and Spa.

As a Receptionist you will take responsibility for:

  • Welcoming our guests to the hotel in a warm and helpful manner
  • Check in and out our guests ensuring that all requirements are met during their stay
  • You will be expected to be a point of contact for our guests should they have any queries
  • Answering the telephone and providing assistance
  • Room and restaurant reservations

Key Requirements:

  • Excellent written and verbal English
  • Accuracy and attention to detail
  • Excellent organizational and administrative skills
  • Good IT skills
  • Excellent working knowledge of Word and Excel
  • An ability to multi-task, to work under pressure and to deadlines
  • An ability to work independently and collaboratively
  • A flexible approach
  • Experience in office administration
  • Available to work weekends and bank holidays
  • Immediate start available

You must be able to provide amazing hospitality for our guests and be a part of the guest experience. Receptionists must be passionate about hospitality and delivering amazing service to our guests.

Experience in a similar quality hotel is beneficial; however, service with a smile and personality is a must.

This position is based in Mollington, Chester. Access to own transport is desirable or a reliable lift

Job Types: Full-time, Permanent

Salary: £18,720.00 per annum

Benefits:

  • Staff Meals
  • Employee discount at hotel location and group based
  • On-site parking
  • Pension Scheme
  • 28 days holiday per year

Schedule:

  • 8 hour shift
  • 5 days over 7 days

Full Time Kitchen Porter

Join an exceptional team at Crabwall Manor Hotel & Spa

We are passionate about ensuring a memorable stay for our guests, and strive to ensure personal service, commitment, and individuality are at the heart of all we do.

Our aim is to create a truly memorable stay for all our guests so they will want to come back time and time again.

We aim to ensure that every customer’s visit is a memorable one- which cannot be achieved without our incredible team. We know that our staff play a vital role in the success of our company, so we are looking for enthusiastic, hard-working and professional people to join us and help maintain and build on our excellent standards and reputation.

We take pride not only in making sure that our customers have the best possible experience, but also on being a great company to work for. We hand-pick our team based on skills, experience and a great attitude, and we do expect the highest standards of work.

We are looking for a Kitchen Porter to clean our kitchen and support our cooking staff. This is an entry-level job but if you are good at it, you will be invaluable in making sure our kitchen is always sanitized and tidy.

Responsibilities

  • Keep all kitchen work surfaces (counters, sinks, stoves, walls) clean and sanitized.
  • Sweep and mop floors at the beginning and end of shift.
  • Be ready to clean up spills to avoid hindering operations.
  • Wash cookware, utensils and cutlery fast to keep them in rotation.
  • Arrange equipment and ingredient deliveries.
  • Keep the food and supply storage areas organized.
  • Take out the garbage.
  • Help with routine food prep tasks (such as peeling and chopping vegetables) when needed.

If you think you will enjoy the buzz of a busy kitchen, we’d like to meet you.

Full time hours: 40 per week

Expected start date: 15/05/2021

Job Types: Full-time Contract

Salary: £18,532.00 per year


Chef de Partie

Crabwall Manor Hotel is a 4* hotel bosting 55 bedrooms. We are located 2 miles outside the centre of Chester. The successful candidate will assist with day to day running of the kitchen and ensure consistently high levels of service are maintained.

Main Responsibilities
==================

  • Must be able to adapt and work in all sections of the kitchen.
  • Ensure you closely follow all H&S standards, kitchen procedures, recipes, and prep guidelines.
  • To check all fridges, mise en place, at each station at the beginning and end of each shift/service including quality of stocks and report to the Head Chef
  • Ensure consistency in quality for all food prepared in the kitchen and dishes served to customers.
  • Ensure the perfect execution of the kitchen procedures, recipes, and service.
  • Ensure food quality is to the highest standards and that service is exceptional.

 

Benefits Include:

  • 28 days holiday
  • Opportunities in an expanding company
  • Discounts in hotels within the group
  • Being a part of a truly sustainable restaurant
  • Pension Scheme

 

Job Type: Full-time

 

Salary: £20,280.00 per year


Spa Therapist

We are looking to recruit full time & part time therapists to join our successful Spa at Crabwall Manor Hotel.

Scope & Purpose

You will be responsible for maintaining the highest standards of professionalism in all areas of operation and carry out all treatments to high standards, in line with ESPA brand standards.

Our Therapists also ensure aftercare recommendations are made at the end of every treatment, linked with client concerns, and offer to prepare products at reception for purchase. You will encourage guests to return to the spa by recommending ongoing treatment programmes and cross-selling other business centres in the spa, and you will be expected to represent the spa at spa events.

Experience

  • At least two years’ experience in the beauty industry.
  • Recognised beauty therapy qualification (e.g. NVQ Level 2/3 / BTEC in Beauty Therapy, CIDESCO etc.)
  • Good retail sales experience.
  • ESPA training is advantageous.

What we can offer you!

  • Fantastic Salary
  • Rolling rota giving you flexibility to plan outside of working hours.
  • Vast range of learning & development programmes
  • Hotel friends and family discount scheme
  • Pension Scheme
  • Uniform Provided
  • Meal on duty
  • Free Parking

Full-time Salary: £20,280.00 per annum

Schedule:

  • 8 hour shift

Contact Matty Taylor at operations@crabwallhotel.co.uk.

Somerset

Mercure Bridgwater

 

 Job    
Position Commis Chef
Job Description Our Marco Pierre White Steakhouse has a prime location on the ground floor of the Mercure Hotel and offers a full selection of breakfast, lunch and dinner served to the highest standards.

 We’re offering:-

·       Competitive salary including share of tips

·       50% Discount in all MPW Restaurants

·       Free nights in Accor Hotels for every year of your employment

·       Discounted rooms in all Accor Hotels Worldwide

·       Discounted rate at all Legacy Hotels

·       15% Off your final bill in every Accor Restaurant or Bar

·       Discounted Car rental in the UK or abroad with Europcar

·       Special offers from third party companies

Working under our highly experienced Head Chef you will producing food for all areas of the hotel but the primary focus will be on the MPW Steakhouse.

This is a full time (40 Hours) position working 5 days from 7 (including evenings, weekends and bank holidays) with no split shifts.

You be involved in preparing and cooking the finest fresh ingredients to the highest standard ensuring that the Brand Standards are achieved at all times. A passion for delivering impeccable food on a consistent basis is essential.

Previous experience in a similar role is desirable although full training will of course be given.

 

Closing date 18/6/21
Benefits As above
Email that needs to receive CV’s  H9861-kc@accor.com

 

Job    
Position Restaurant and Bar Server
Job Description The Marco Pierre White Steakhouse Bar and Grill is located in the heart of bridgwater within the 4 star Mercure Bridgwater Hotel.

 We’re offering:-

·       Competitive salary including share of tips

·       Free nights in Accor Hotels for every year of your employment

·       Discounted rooms in all Accor Hotels Worldwide

·       Discounted rate at all Legacy Hotels

·       15% Off your final bill in every Accor Restaurant or Bar

·       50% Discount in all MPW Restaurants

·       Discounted Car rental in the UK or abroad with Europcar

·       Special offers from third party companies

This Bar / Restaurant Servers position is for someone who has a previous customer service background and ideally will have worked in a branded restaurant environment however full training will be given.

The position involves:-

·       Being passionate about customer service and ensuing the highest standards are maintained at all times.

·       You must be able to work a combination of both early (6am start) and late shifts (midnight finish) on a rota basis. Shifts include weekends, public and Bank holidays which due to the nature of the restaurant are often the busiest days for the business.

·       Uniform and appearance standards must be maintained at all times.

·       Taking orders and serving food and drinks to a brand standard ensuring impeccable service is delivered at all times.

·       Being knowledgeable about the menu, wines and cocktails served.

·       Ensuring clear, concise communication between the front and back of house teams.

·       Taking payments for guests and ensuring the correct billing procedures are adopted.

·       Adhering to all Health and Safety policies and procedures as explained during your training

 

Closing date 7/6/21
Benefits As above
Email that needs to receive CV’s  H9861-fb@accor.com

Heathrow

 

Legacy Hotels and Resorts have an exciting opportunity for you to head up the sales team at the Courtyard by Marriott, London Heathrow. The hotel boasts 244 bedrooms, extensive M&E facilities, and an iconic 6th floor sky bar with views stretching across the runway. As the Director of Sales, you will be responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. You will actively up-sell each business opportunity to maximize revenue opportunity & ensure business opportunities are turned over in a timely fashion. You will drive the guest loyalty by delivering excellent customer service throughout each guest experience.

Job Duties

  • Design and implement strategic plans to reach sales targets
  • Cultivate lasting relationships with customers to grow loyalty to the property and the brand
  • Develop and promote weekly, monthly and quarterly sales objectives
  • Understand the hotels product & facilities to proactively target corporate airlines & M&E opportunities with a focus on generating large revenue for bedroom nights and meetings/events.
  • Develop an understanding of the hotel’s primary customer target profile and offer customised business solutions for accommodation, meetings and events.
  • Serve the customer by understanding their needs and recommending the appropriate products and services that best meet their expectations.
  • Develop relationships within community to strengthen and expand the customer base
  • Work collaboratively with off-property sales channels e.g. market sales, 3rd party websites & strategic accounts to ensure sales efforts are coordinated.
  • Participate and practice daily service basics of the brand
  • Build and strengthen relationships with existing and new customers to enable future bookings
  • Conduct show rounds with potential corporate airlines & M&E clients
  • Create & amend contracts as required
  • Execute and support the operational aspects of business booked e.g., converting proposals, writing contracts & corresponding with customers
  • Respond to incoming group/catering opportunities and 3rd party websites in a timely manner
  • Develop effective group/catering sales plans and actions
  • Marketing and updating hotel website and global distribution channels
  • Create marketing & M&E collateral in line with company brand standards

Essential skills

  • Previous sales experience (willing to consider those looking for their next career step)
  • Capacity to manage various projects and work to tight deadlines
  • Outstanding written and verbal communication skills
  • Excellent negotiation & leadership skills
  • Exceptional customer service
  • Relationship building
  • Brand experience
  • Microsoft office package
  • Systems experience with Opera PMS & Sales and catering element

Desirable skills

  • Local competitor knowledge
  • Marriott brand experience

If this sounds like you, then we would love to hear from you!

If this sounds like you, then we would love to hear from you, please forward your CV to Carianne.elliott@courtyardheathrow.com

 

Cumbria

Castle Green Hotel

General Manager

After 10 years’ service at the hotel our long serving GM is moving onto pastures new. This leaves a rare and amazing opportunity for you to join our high calibre team as General Manager.

The Castle Green Hotel, Kendal is a stunning, 99 bedroom, 4 star hotel on the edge of the Lake District operated by Legacy Hotels and Resorts Limited.

The hotel has multiple food and beverage facilities catering for extensive conferences, weddings, banquets and social events, a contemporary restaurant and ‘Alexanders’ casual dining all set in 14 acres of natural gardens and woodlands.

Our ideal candidate will be an experienced hotelier, preferably with knowledge of the local market. You will have a passion for driving the business forward whilst ensuring the highest levels of customer service and satisfaction are maintained at all times. 

You will have experience in leading and motivating your teams to ensure that your hotel is fully compliant in all areas and be proactive in driving the commercial sales forward; as such you will be fully accountable for the people, product and profit of the hotel.  You will have exemplary leadership, organisational and communication skills and strive to go ‘above and beyond’ to ensure the business is successful.

The successful candidate can expect to receive a competitive remuneration package reflective of the position.

This role is not for the timid or faint hearted – if this sounds like a great fit and you are ready to lead one of our iconic hotels in this market, we would love to hear from you.  Please submit your CV to Karen Anthony, HR Officer at hr@legacy-hotels.co.uk

For more information about the hotel visit www.castlegreen.co.uk

Wiltshire

Are you an experienced Meetings & Events Manager looking for an exciting new challenge?

Legacy Hotels and Resorts have an exciting opportunity for an Events Manager at the Legacy Rose and Crown Hotel in the beautiful city of Salisbury.

Reporting to the General Manager, as Meetings & Events Manager you will be responsible for the meetings, events and weddings function and for expertly leading your team in order to consistently deliver the highest standard of experience, exceeding guest expectations within the allocated budget.   

You will have a proven track record of delivering exceptional meetings and events with a particular focus on the wedding market. The hotel has been awarded Top Rated Wiltshire Wedding Venue by weddingdates.co.uk for the last 6 consecutive years and you will be a key component in continuing and growing this success.

As Meetings & Events Manager you will be a key player in the on-going success of the hotel and will co-ordinate all meetings and events business ensuring maximum sales are achieved and liaising with operational departments to ensure clear communication is issued.

You will manage a small meetings and events office and guide the team to achieve the hotels goals of driving our events business from strength to strength.

You’ll normally work office hours, but it is expected that you may work extra hours closer to an event, including evenings and weekends, in line with clients’ schedules and the business needs.

 

If you feel this is the opportunity for you, we’d love to hear from you.

 

What’s in it for you:

  • A competitive salary.
  • 31 days holiday.
  • Discounted accommodation within the group with colleague rates at our other hotels.
  • Excellent training and development opportunities within both the hotel and the company.
  • Free meals on duty.

About you:

  • You will already have meeting & events management experience within a desirable venue, ideally within a 4/5 star hotel environment.
  • You will have knowledge and experience of effectively organising catering for large scale conferences, banqueting events and weddings.
  • You’ll be motivated by delivering outstanding experiences and enjoy building and developing your team and colleagues.
  • Most of all you will be looking to take ownership and advantage of the hotel’s fantastic setting and thrive on the opportunity to make a name for yourself and the hotel.

About us:

If you are looking to join a team in a property that is more than just a hotel, the Rose & Crown has something for everyone with stunning views, relaxing tranquillity and luxury accommodation all set within our river-side 13th century coaching inn.

We have a number of different styles of guest rooms at the Rose & Crown Hotel Salisbury. Take in the history of the hotel and stay in one of our rooms in the 13th century section. Here rooms have been lovingly restored to compliment the original oak beams and panelling but yet have subtle modern conveniences. Garden Wing executive bedrooms are spacious with some rooms located on the ground floor providing doors opening directly into our garden and riverside for watching the wildlife on the river and watching the sunset over the cathedral.

Rose & Crown Salisbury is also home to the River’s Edge Waterfront Restaurant, Bar & Terrace which serves a mouth-watering range of traditional and modern dishes in elegant yet relaxed surroundings. If weather permits you can even enjoy these delicious dishes out on the terrace area overlooking the river.

Rose & Crown Hotel’s romantic setting, impeccable service and endless possibilities present the perfect place to say “I do” in the Wiltshire sunshine.

To Apply:

Email your CV and covering letter to James Sellick, General Manager @ gm-roseandcrown@legacy-hotels.co.uk

Rose & Crown Hotel | Harnham Road | Salisbury | Wiltshire | SP2 8JQ | 01722 328 615 |

 

Liverpool

Title:                            Director of Sales

Location:                     Novotel Liverpool, 3 Paddington Village, Liverpool, L7 3FA

Tier:                             Senior Manager   

Salary:

Contract Type:            Permanent

Reporting to:               General Manager  

Hours:                         40 hours per week, flexibility is required to operate a 24/7 business

 

Focus

Legacy Hotels and Resorts Limited have a rare opportunity for a Director of Sales to join our high calibre team in a well-established global brand. This role will drive the opening of the brand-new Novotel Liverpool Padding Village. Upon opening, the hotel will boast 221 bedrooms across 16 floors, a variety of sophisticated meeting rooms, a 53sqm Gym and ground floor coffee shop.

Casual all-day dining options include a restaurant and bar with panoramic views if the River Mersey as it stretches out to the Wirral Peninsula. Liverpool continues it growth as a vibrant city with an abundance of character, a fantastic UK location for business and leisure travelers, The £1bn Paddington Village development will sit at the Eastern gateway to the city centre.

In return for the above you will have the opportunity to be heavily involved with an exciting new project, working alongside a strong senior leadership team. You will have the autonomy to build a unique sales strategy which will showcase your strengths.

Role Overview

The strategic sales leader will proactively drive the sales and marketing of the hotel facilities, outlets and room segments. The key focus will be on; establishing and managing local and national corporate accounts, driving social banqueting, meeting and events sales whilst generating residential conference demand where business applicable.

Duties and Responsibilities include:

  • Develop, agree and implement the hotel commercial sales strategy, delivering an annual hotel commercial sales plan and social media selling plan & strategy
  • Agree and manage new business targets and account management targets for themselves and hotel sales team
  • Drive and keep up-to-date on brand and industry initiatives, ensuring awareness and market knowledge shared
  • Ensure focus is on proactive sales, driving demand whilst assisting the reactive team in profitable conversion
  • Network and build relationships around Liverpool to increase awareness of the opening/ profitability of the hotel
  • Take ownership of the RFP process, conversion and delivery
  • Implement and monitor a sales tracking system and corporate/M&E tracker
  • Take responsibility for all Corporate & Agency communications via soft and hard mailings/marketing and social media / social selling
  • Maintain and develop close working relationships with key business house travel agents and hotel booking agents
  • Identify new sales and marketing opportunities via GDS and Hotelligence
  • Attend regular Business Reviews, Finance and Board meetings, as required
  • Ensure the maintenance of the company database system, Job Description Director of Sales and social selling to drive engagement and followers
  • Deliver sales for the business in line with the agreed pricing policy and budgeted HOP targets
  • Agree increased growth within the Agency, Corporate & GDS sector of the business
  • Lead the hotel sales team, helping to achieve their key objectives and revenue targets for the hotel
  • Be familiar with all hotels in the portfolio and maintain full awareness of new developments
  • Establish good working relationships with other Senior Sales Managers to co-ordinate our approach and refer leads

 

What are we looking for?

 

  • Excellent communication, presentation and selling skills
  • Ability to effectively influence key customers / corporate contacts / agents / GM / business owners and senior management team to support the sales growth targets
  • Ability to network locally and build relationships around Liverpool / North West
  • Knowledge of all market segments and sales opportunities
  • Experience of developing and implementing successful sales and marketing strategies
  • Strong customer relationship management skills and ability to negotiate
  • Knowledge of revenue management and account profitability, and RFP systems
  • Strong organisational / decision making / leadership skills
  • Financial management skills and commercial knowledge of delivering budgeted figures

 

What’s in it for you?

 

  • A competitive base salary
  • 23 days holiday (plus 8 bank holidays)
  • Special rates for our team members, and friends and families while travelling and staying in our hotels
  • Free use of our gym facilities at off-peak times
  • On-site parking
  • Bike parking facility
  • Flexible schedule
  • Excellent discounts through our global Accor Reward programme for you, your family and friends

Amber Howard 

Human Resource Manager

Novotel Liverpool Paddington Village

L7 3FA – UK

amber.howard@accor.com

Novotelhotels.com – accorhotels.com

High Wycombe

Food and Beverage Assistant

Legacy Hotels and Resorts have an exciting opportunity for you to join the Food and Beverage function at the Hampton by Hilton High Wycombe.  With its convenient location just off junction 4 of the M40, this 150 bedroom hotel is the newest to the Legacy portfolio.

As Food and Beverage Assistant, you will have the drive and enthusiasm to ensure every customer experiences a first-class service from you, ensuring the reputation of the hotel is second to none. You will enjoy being part of a vibrant team and will be passionate about fantastic customer service; you will always strive to go ‘above and beyond’ as you serve our guests.

You should have impeccable timekeeping and organsiation skills, preferably with experience in a similar role.

If you are looking for your next exciting role, we would love to hear from you.

No agencies at this time please.

Contact: Kasia Szczechowicz

Email: kasia.szczechowicz@Hilton.com

Tel no: 07498 736194 


Rooms Division Manager

Legacy Hotels and Resorts have an exciting opportunity for you to lead the Rooms Division function at the Hampton by Hilton High Wycombe.

This is a brand new role at this property and our ideal candidate will be an experienced Rooms Division Manager.  You will have the drive and ambition to manage the Rooms Division, ensuring that your team delivers a first-class service to all customers, maximizing profit and ensuring the reputation of the hotel is second to none.

You should be experienced in P&L accounts, fully understand statutory compliance guidance and be effective in leading and motivating a high calibre team.

The successful candidate can expect to receive an excellent remuneration package.

If you are looking for your next exciting role, we would love to hear from you.

No agencies at this time please.

Contact: Kasia Szczechowicz

Email: kasia.szczechowicz@Hilton.com

Tel no: 07498 736194 


Breakfast Chef

Salary – £21k

Legacy Hotels and Resorts have an exciting opportunity for a Breakfast Chef at the Hampton by Hilton, High Wycombe. This 150 bedroom hotel opened in 2021 and is conveniently situated at Handy Cross, junction 4 of the M40.

You will take pride in preparing and delivering an excellent breakfast service to ensure that our guests experience a smooth and efficient breakfast service when staying with us.

You should be an experienced Breakfast Chef, passionate about fantastic food and impeccable service with a proven track record ideally within the food safety and local hotel market.

If you are looking for your next exciting role, we would love to hear from you.

No agencies at this time please.

Contact: Kasia Szczechowicz

Email: kasia.szczechowicz@Hilton.com

Tel no: 07498 736194 


Guest Service Assistant (Reception)

Legacy Hotels and Resorts have an exciting opportunity for an experienced Guest Service Assistant (Reception) to join the team at the Hampton by Hilton High Wycombe.

Reporting to the Reception Supervisor you will be proficient in the use of front office systems.  You will be proactive in your approach and always strive to ensure the highest standard of guest care is delivered to our customers.  As part of the front of house operations, you will be the face of the hotel and enjoy the benefits of being part of an incredible team.

If you are looking for your next exciting role, we would love to hear from you.

No agencies at this time please.

Contact: Kasia Szczechowicz

Email: kasia.szczechowicz@Hilton.com

Tel no: 07498 736194 


Reception Manager

£24K

Legacy Hotels and Resorts have an exciting opportunity for you to lead the reception team at the iconic Hampton by Hilton High Wycombe.

As an experienced Reception Manager, you will have the expertise to lead and motivate your team to ensure the highest standard of guest care is delivered to our discerning clientele whilst drawing on your expertise to drive sales and maximise profits in line with Company strategy. 

You should be an experienced Reception Manager with a proven track record of running an effective reception team ideally within the local hotel market.

If you are looking for your next exciting role, we would love to hear from you.

No agencies at this time please.

Contact: Kasia Szczechowicz

Email: kasia.szczechowicz@Hilton.com

Tel no: 07498 736194 


Nights Supervisor

Legacy Hotels and Resorts have an exciting opportunity for you to supervise the Nights team at the Hampton by Hilton High Wycombe.

As an experienced Nights Supervisor, you will have the expertise to ensure the highest standard of guest care is delivered during the overnight period, meeting the needs of our customers whilst ensuring the safety and security of hotel is maintained at all times.  Adhering to the stringent checks and safety procedures, you will take pride in ensuring that you and your team deliver an exemplary service at all times.

If you are looking for your next exciting role, we would love to hear from you.

No agencies at this time please.

Contact: Kasia Szczechowicz

Email: kasia.szczechowicz@Hilton.com

Tel no: 07498 736194 


Food and Beverage Supervisor

Salary – £22k

Legacy Hotels and Resorts have an amazing opportunity for you to join our team as Food and Beverage Supervisor at the Hampton by Hilton High Wycombe.  With its convenient location just off junction 4 of the M40, this 150 bedroom hotel is the newest to the Legacy portfolio.

As an experienced Food and Beverage Supervisor, you will have the expertise to effectively supervise the Food and Beverage function to ensure the team delivers a first-class service to all customers, maximizing profit and ensuring the reputation of the hotel is second to none.

You should understand statutory compliance guidance and be effective in leading and motivating a high calibre team. In return, you can expect the autonomy to carry out the role to your full capabilities.  You can expect an excellent renumeration package as well as full support to develop you in your ongoing career.

If you are looking for your next exciting role working for a highly reputable company, we would love to hear from you. 

No agencies at this time please.

Contact: Kasia Szczechowicz

Email: kasia.szczechowicz@Hilton.com

Tel no: 07498 736194 


Reception Manager

£22K

Legacy Hotels and Resorts have an exciting opportunity for you to lead the Reception team at the iconic Hampton by Hilton High Wycombe.

Reporting to the Reception Manager you will be an experienced Reception Supervisor and will have the expertise to inspire your team to ensure the highest standard of guest care is delivered to our discerning clientele whilst drawing on your expertise to drive sales and maximise profits in line with Company strategy.

You should be an experienced Reception Supervisor with a proven track record of running an effective reception team ideally within the local hotel market.

If you are looking for your next exciting role, we would love to hear from you.

No agencies at this time please.

Contact: Kasia Szczechowicz

Email: kasia.szczechowicz@Hilton.com

Tel no: 07498 736194


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